Shipping policy

Peptide Shipping Policy

• Verification: All orders are subject to a 24–48 hour verification period to ensure compliance with our research-only terms.
• Cut-off Times: Orders placed before 12:00 PM] Monday–Friday typically ship the same business day.
• Discreet Packaging: For laboratory security and privacy, all orders are shipped in plain, unmarked boxes with no mention of "peptides" or specific chemical names on the exterior.

• Standard Research Shipping: 3–5 business days via [Carrier, e.g., USPS Priority].
• Express Priority: 1–2 business days via [Carrier, e.g., FedEx Overnight].
• Cold Chain Shipping: Available upon request for temperature-sensitive compounds. While our lyophilized (freeze-dried) powders are stable at ambient temperatures for up to 4 weeks, we offer insulated packaging with cold packs for added stability.

• Customs & Compliance: We ship worldwide Buyers are responsible for ensuring that imported research chemicals comply with their local laws.
• Documentation: Every international shipment includes a commercial invoice and a Certificate of Analysis (COA) to facilitate customs clearance.
• Disclaimer: We are not responsible for packages seized or delayed by customs due to local import restrictions.

• Tracking: A tracking number will be emailed immediately upon fulfillment.
• Signature Required: To prevent theft and ensure secure laboratory delivery, orders over $[500] may require a signature upon delivery.
• Lost/Damaged Packages: If a package is lost or arrives with compromised seals, please contact [Support Email] within 48 hours with photos of the damage for a research credit or reshipment.