Refund policy
Returns & Exchanges Policy
- Our Promise: If you’re not 100% satisfied with your purchase, we’re here to help. You can return or exchange your items within 30 days of receiving your order.
- Condition: Items must be in their original, unused condition and include all original packaging.
- Exclusions: Please note that final sale items and hygiene-sensitive products (e.g., earrings, swimwear) cannot be returned.
- Process: To start a return, visit our Return Portal or email us at [support@email.com] with your order number.
- Shipping Costs: [Choose one: We offer free return shipping for all orders / Return shipping costs are the responsibility of the customer].
- Refunds: Once we receive and inspect your item, we will process your refund to the original payment method within 5-7 business days.